Refunds and Exchanges policy

Joondalup Wolves have a genuine commitment to our members & fans.

We are committed to industry excellence with customer satisfaction an integral part of this commitment. We understand that repairs, exchanges and refunds maybe required in any retail environment. If you are not satisfied with your purchase, you may return it within 14 days from the date of purchase for a full refund or exchange providing the following is met:

 Original proof of purchase, a receipt, is supplied,
 Goods are in unworn/unused original condition with swing tags still attached,
 Good/s are returned within 14 days of purchase.

You can choose between a refund or exchange where goods are faulty or different from the description listed.

Products that are returned as faulty will be assessed by the Joondalup Wolves before a remedy is actioned.

Please note: Sale items are not exchangeable, and all sales are final.